bdx88 Privacy Policy

bdx88 ("we", "our", "platform") is a safe and reliable online casino and sports betting platform operated for Bangladeshi players. We place the highest priority on our users' privacy. This Privacy Policy ("Policy") explains what information we collect when you use the bdx88 website and services, how we use it, and how we keep it secure.

By using the bdx88 website or registering an account, you are considered to have fully accepted the terms of this Privacy Policy. If you disagree with any part of this policy, please refrain from using our platform.

When registering with bdx88 and using our services, we may collect the following types of information:

2.1 Personal Identity Information

• Full name
• Date of birth (for age verification)
• National ID or passport number (where identity verification is required)
• Email address
• Residential address

2.2 Financial Information

• Mobile banking number (bKash, Nagad, Rocket, Upay)
• Bank account details (for bank transfers)
• Transaction history (deposits and withdrawals)

2.3 Technical Information

• IP address
• Browser and device type
• Cookie and session data
• Website usage information (login times, pages visited)

2.4 Gaming Activity Information

• Betting and gaming history
• Bonus and promotion usage records
• Communication history with the support team

bdx88 uses your information only for the following legitimate purposes:

• Account creation and management — for setting up your profile, login security, and account verification.
• Processing financial transactions — for deposits, withdrawals, and bonus payments.
• Customer service — for resolving your questions, complaints, and issues.
• Security and fraud prevention — for detecting and preventing unusual activity.
• Responsible gaming — for identifying excessive gambling tendencies and providing necessary support.
• Legal compliance — for adhering to applicable laws and regulations.
• Service improvement — for enhancing the quality of our platform and user experience.
• Sending relevant offers — for sending bonus and promotional information with your consent.

To ensure the security of your personal information, bdx88 applies industry-standard security measures. Our security framework is as follows:

4.1 Technical Protection

• SSL/TLS Encryption — all data transmissions are secured with industry-standard encryption.
• Firewall Protection — our servers are protected from unauthorized access by advanced firewalls.
• Two-Factor Authentication — an additional verification process for sensitive actions.
• Regular Security Audits — our systems undergo regular security reviews.

4.2 Data Retention Period

We retain your information for as long as your account remains active or as needed to provide services. Even after account closure, information required to meet legal obligations, resolve disputes, and enforce our agreements will be retained for a specified period.

Financial transaction records and identity verification documents are generally retained for at least five years after account closure, in line with applicable financial regulations.

bdx88 never sells your personal information. However, information may be shared in the following limited circumstances to operate our services:

• Payment Processors — only the information necessary to complete transactions with bKash, Nagad, Rocket, Upay, and banking partners.
• Technology Service Providers — server hosting, database management, and cybersecurity providers, who operate under strict confidentiality agreements with us.
• Game Software Providers — game providers such as Pragmatic Play, Evolution Gaming, JILI, PG Soft, and Spribe, solely for managing gaming sessions.
• Legal Authorities — in response to lawful requests from government or law enforcement agencies as required by applicable law.
• Business Transfers — in the event of a business merger or acquisition, subject to the terms of this policy remaining in effect.

bdx88 uses cookies and similar technologies to improve your browsing experience. Cookies are small text files stored on your device.

6.1 Types of Cookies We Use

• Essential Cookies — required for the core functionality of the website, such as maintaining login sessions.
• Functional Cookies — for remembering your preferences and settings, such as language selection.
• Analytics Cookies — for understanding usage and traffic patterns to improve our services.
• Security Cookies — for detecting and preventing fraud.

6.2 Cookie Control

You can control or delete cookies through your browser settings. However, disabling essential cookies may cause some website features to not function properly and may affect your gaming experience.

As a user of bdx88, you have the following rights regarding your personal information:

• Right to Access — contact us if you want to know what information we hold about you.
• Right to Rectification — you can request correction of inaccurate or incomplete information on your account.
• Right to Erasure — you can request deletion of your information in certain circumstances, though complete deletion may not be possible where legal obligations exist.
• Right to Object to Processing — you can object to the use of your information for specific purposes.
• Right to Opt Out of Marketing Communications — you can request to stop receiving promotional emails or notifications.
• Right to Data Portability — you can request your information in a structured, machine-readable format.

You can request to close your bdx88 account at any time. When a closure request is made, the following process is followed:

• Submit your account closure request via our 24/7 live chat or by emailing [email protected].
• After verifying your identity, we will return any remaining balance to your registered payment method.
• Certain information will be retained for a legally defined period as required by financial and legal obligations.
• All marketing-related communications will be stopped immediately.

bdx88 provides services only to individuals aged 21 or older. We do not intentionally collect any information from minors.

Age is verified during the registration process. If we become aware that a user is under 21, we will immediately close that account and securely delete the information collected.

bdx88 reserves the right to modify or update this Privacy Policy at any time. If significant changes are made to the policy:

• We will notify you of the changes at your registered email address.
• A notice will be displayed on the website.
• The "Last Updated" date at the top of this page will be changed.

Your continued use of the platform after the updated policy is published will mean you have accepted the new terms. We recommend you review this Privacy Policy regularly.

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, do not hesitate to contact us. Our privacy team is always ready to assist you in Bengali.

We generally try to respond to email requests promptly. For a faster response, use live chat — our team provides service in Bengali around the clock.